Objectives: This study examines older people’s use of information and communication technologies (ICTs) and identifies the factors which can prevent or promote their sustained use.\ud\udMethods: A mixed methods approach was adopted. Quantitative and qualitative data were collected by a survey of 323 older ICT users (aged 50+) between 2011 and 2012. These data were supplemented by qualitative data obtained through in-depth interviews, focus groups,and story-telling. Quantitative data were analysed using PASW including bivariate and multivariate analyses. Qualitative data were analysed using an inductive, thematic approach.\ud\udResults: The findings show that, contrary to some stereotypes, many older people are enthusiastic, competent and confident users of ICTs. However they report a range of challenges in reaching and maintaining this situation. These include technological complexity and change, age-related capability changes and a lack of learning and support mechanisms. Intrinsic motivation and social support are important in enabling older people to overcome these challenges.\ud\udDiscussion: Getting older people online has been a high priority in many countries over the past decade. However, little attention has been paid to whether and how their usage can be sustained over time. We discuss the implications of the findings for policy and practice.
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机译：目标：这项研究检查了老年人对信息和通信技术（ICT）的使用，并确定了阻止或促进其持续使用的因素。\ ud \ udMethods：采用了混合方法。通过对2011年至2012年间323位ICT年龄较大的用户（年龄在50岁以上）进行的调查，收集了定量和定性数据。这些数据还包括通过深入访谈，焦点小组和讲故事获得的定性数据。使用PASW进行定量数据分析，包括双变量和多变量分析。结果：研究结果表明，与某些定型观念相反，许多老年人是ICT的热情，称职和自信的用户。但是，他们报告了在达到和维持这种状况方面的一系列挑战。其中包括技术复杂性和变化，与年龄相关的能力变化以及缺乏学习和支持机制。内在动机和社会支持对于使老年人克服这些挑战至关重要。\ ud \ ud讨论：在过去十年中，使老年人上网一直是许多国家的高度优先事项。但是，对于是否以及如何持续使用它们的关注很少。我们讨论了调查结果对政策和实践的影响。
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